Refund Policy

01General Provisions

This document defines the procedure for refunding payments for services provided by KODBOOOM LLC (PSRN: 1263200000766, TIN: 3200015338) (hereinafter — the "Contractor"), operating under the Codeboom trademark.

Refund conditions apply to services paid through the Contractor's settlement account.

02Refund Conditions

A prepayment refund is available before work begins, in the amount of 100% of the paid sum.

After work has begun, a refund is issued minus the cost of actually completed work, confirmed by an act or report.

No refund is issued after the Client has accepted the work results (signing the acceptance act).

03Refund Procedure

To request a refund, the Client sends a written application to ns@codeboom.pro indicating the reason for the refund and bank details for the transfer.

Review period is 10 (ten) business days. Refund is processed within 10 (ten) business days from the decision date.

04Special Cases

In case of significant delay in work completion due to the Contractor's fault (more than 30 business days), the Client may request a full refund.

Disputes not resolved through pre-trial proceedings shall be considered by the court at the Contractor's location.

05Contact Information

For refund inquiries, contact: ns@codeboom.pro, tel.: +7 915 809-37-35 or via Telegram: @nlk81.